25Live FAQs

Navigation FAQ's

How do I access 25Live?

You can access 25Live directly on the web or via myHumboldt portal. Space availability can be viewed by anyone, but the reservation request process requires that you log into the system with your HSU User Name and Password.

 

I can't see my usual landing page

1. Start by selecting the Home tab from the upper left corner of the 25Live page. 

 Home Tab

2.  If that didn't work, a little lower in the upper right corner of the page, select the Dashboard tab to return to the basic navigation/search page.

Dashboard Tab

3. Still not seeing what you are looking for? Maybe you accidentally accessed the mobile site version... To get back to the the desktop site, scroll all the way to the bottom of the page and click on the Desktop Version link.

Desktop Version

 

 

 

 

 

 

 

 

I cannot create an event

Users that have not signed into 25Live have view only access. They can peruse 25Live and view information about rooms and events, however they cannot create events or request rooms.

In order to create an event any HSU community member (staff, faculty, students, and administrators) must Sign In to the application in the upper right corner of the window:

Sign In

 

 

 

 

 

 

I requested a room and now I can't find my event

If you have not yet logged out: Navigate to the Home tab in the upper left corner of the page, then locate the Recently Viewed section – your reservation should still be there.

Recently Viewed Items

If you logged, follow the stops below.

1. Use the Quick Search – Search Events section to locate your event by any of the words used in its name.

Event Search

2. Use the Quick Search – Search Locations section to find the room you requested, then navigate to the date you selected. If your room request was approved, your event should be on the room’s schedule.

Location Search

3. If you received a confirmation email – follow the link in your email to navigate to your event.

 

 

 

 

 

 

 

 

 

 

 

 

 

Event Creation FAQ's

 

What to name my event?

When creating a new event, it is best to give it a specific, meaningful, and a non-generic name. For example: while the names "Department Meeting" or "Club Meeting" may be distinguishing enough among your department’s meetings, such events will be rather impossible to find among all other events named "Department Meeting" scheduled by other campus users. Perhaps, "Biology Department Faculty Meeting" or "Browncoats Club Meeting" would be better. Additionally, you may use the Event Title field to enter additional distinguishing or informative details, for example: the semester or name of the person responsible for the meeting.

 

Can I use 25Live to book a conference room?

Yes, more and more campus rooms are scheduled via 25Live and you can use it to request to book several conference rooms. 
When looking to book a conference room, first check which office schedules the room. This can be done by clicking on the location’s name, then navigating to the Details tab and reading Comments sections. Next contact the office listed in the Comments and its staff will assist you with your request.

The University Center conference rooms’ schedules are visible in 25Live, however to reserve them you should contact Room Reservations information counter at (707) 826 4414. 

 

Can I use 25Live to schedule my classes?

Not directly. If you're looking to schedule a class in a particular space, please send an email to r25class@humboldt.edu. The Academic Scheduler at the Office of the Registrar will help you to make the appropriate arrangements.

 

How can I find out if a particular room is available when I need it?

Use the Find Available Locations widget on the Home page of 25Live. You may search for rooms available on a specific date and time or look for times and days available in a specific location. Just pick the option that better suits your needs. If you are looking for a classroom available to everyone on campus, select the Unrestricted Classrooms location search.

If you are looking to reserve a "restricted" room, you'll need to request permission to use it from the owner; you can find this information by clicking on the location name, then Details tab and Comments section.

 

How can I find out if a particular room is available when I need it?

Use the Find Available Locations widget on the Home page of 25Live. You may search for rooms available on a specific date and time or look for times and days available in a specific location. Just pick the option that better suits your needs. If you are looking for a classroom available to everyone on campus, select the Unrestricted Classrooms location search.

If you are looking to reserve a "restricted" room, you'll need to request permission to use it from the owner; you can find this information by clicking on the location name, then Details tab and Comments section.

 

How to add a photo to my event?

To add a picture to the description of your event, navigate to the Event Description field and click on the Insert/edit image button. Paste the link to the image in the Source field, then enter the Image Description. You  may  adjust the dimmensions of the image. Then click on the OK button

 

To add a picture to your event that will display next to your event in a list of events on the HSU Events  calendar, navigate to Custom Attributes page of your event wizard, then enter a link to the image you want to post in the Event Image field:

Add Photo

 

 

 

Where to find photos for my events?

If you don't have your own pictures you can use posted on the web, you can use one of the websites below. MAKE SURE THAT YOU HONOR COPY RIGHTS.

 

Cannot Save Error

Below you will find ideas on how to fix certain Save Errors when scheduling in 25Live:

  • "Cannot find a place to route this event" - this error often occurs when events are scheduled across calendar years, for example: August 1, 2017-May 31, 2018. Events HAVE to be contained within 1 calendar year (for example 2017) not span multiple years (2017-2018). The way to prevent this error this is to create 2 events - one for 2017, then copy it and create another one for 2018.

 Save Error

 

 

Calendar FAQ's

 

How do I add a 25Live Room Reservation to my Google Calendar?

When you receive an email confirmation of your room reservation, you can easily add it to you Google Calendar and invite other guests to it by using one of the methods below. Each of these methods will take you to a Google Calendar page where you can create an event with the details imported from 25Live and add it to your calendar:

  1. The event recognition feature does not work for some users who have English(UK) set as the language. Change your language settings to English (US):Change language
  2. Click on the date and time link in the Summary section of the email, then click on the "Add to Calendar" pop-up box:Add to Calendar
  3. Click on the Arrow Down in the upper right corner of the room reservation confirmation email and from the drop down menu select the "Create event" option:
  4. Click on the More button above the room reservation confirmation email and from the drop down menu select the "Create event" option:Add to Calendar
  5. If everything else fails, open the email in a full screen mode using the icon in the upper right corner and try step 4: Create Event

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How do I add an entire event calendar to my Google Calendar?

You can subscribe to any of the published on the web event calendars and see the events posted to them in your Google Calendar. Follow these steps to subscribe to a sample calendar:

  1. Navigate to the calendar of interest to you and click on the Subscribe icon in the upper right corner: subscribe
  2. Make sure that your browser allows pop-ups. You should see a new window open. Select the iCalendar Subscribe radio button and copy the link listed in the section that opens. Once you copied the link, you may close this window.Copy Link
  3.  Navigate to your Google Calendar. In the right side column, locate the Other calendars section and click on the arrow indicating a drop down menu, then select Add by URL.Add Calendar
  4.  In the Add by URL pop-up window, in the URL: field, paste the calendar link previously copied in step 2. Decide if you wish for this new calendar to be publicly accessible and check the box (or not). Next, click on the Add Calendar button.Add by URL
  5. You can now see the HSU EVENTS CALENDAR/Athletics in the list of available calendars in your Google Calendar.